Resources | heatwave

Technology is more important than ever, and our goal is to give you high quality results that satisfy your needs, while providing reliable and excellent customer service.

Are there any discounts?

Yes, veterans, first responders and senior citizens will receive 15% off every service.
How do I schedule an appointment?

You can book an appointment by sending us a message on our Contact page.
Do you support Mac computers?

Yes, we support PC and Mac computers, along with iOS and Android devices.
Do you have any physical stores?

No, we are a mobile company that will meet you at any specified location in Broward County or Boca Raton. Remote services are also available.
How does pricing work?

Our pricing is flat rate. Meaning no matter how long the job takes, you will only pay the amount that was agreed upon. If you feel the service exceeded your expectations, you're welcome to show your appreciation by tipping your technician.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
What is the difference between a Hard Disk Drive (HDD) and a Solid State Drive (SSD)?

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Integrated Graphics vs. Dedicated Graphics

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What is random access memory (RAM) and how does it impact my computer?

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